Frequently Asked Questions
How can I place an order on RadhuG? +
Browse our collections, add your favorite products to the cart, and checkout securely using UPI, cards, or net banking.
Do you offer free shipping? +
Yes! We offer free shipping on orders above ₹1999 within India. A small delivery charge applies for smaller orders.
How long will my order take to arrive? +
Orders are usually delivered within 6–7 business days depending on your location. You’ll receive a tracking link once it’s shipped.
What is your return policy? +
We accept returns within 7 days of delivery if the item is unused and in its original packaging. Custom items are non-returnable.
Are your silver items pure and hallmarked? +
Yes! All silver jewellery and artifacts are made from 92.5 sterling silver and come with hallmark certification wherever applicable.
Is my personal information safe? +
Absolutely. We use SSL encryption and never share your personal data with third parties. Read our Privacy Policy for more details.
How can I contact RadhuG support? +
You can reach us at support@radhug.in or call us at 0918000817345. Our support hours are Mon–Sat, 10 AM – 7 PM.
Still have questions? Contact Us